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GET
/
api
/
v1
/
ops
/
support-cases
List Support Cases
curl --request GET \
  --url https://api.example.com/api/v1/ops/support-cases \
  --header 'Authorization: Bearer <token>'
{
  "data": [
    {
      "supportCaseId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "customerId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "organizationId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "companyId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "cooperativeId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "openedByUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "assignedToUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "categoryId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "relatedOrderId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "relatedTripReviewId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "relatedSalesTicketId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "relatedTripId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "code": "<string>",
      "subject": "<string>",
      "description": "<string>",
      "resolvedAt": "2023-11-07T05:31:56Z",
      "closedAt": "2023-11-07T05:31:56Z",
      "createdAt": "2023-11-07T05:31:56Z",
      "updatedAt": "2023-11-07T05:31:56Z",
      "deletedAt": "2023-11-07T05:31:56Z"
    }
  ],
  "meta": {
    "page": 1,
    "limit": 20,
    "total": 125,
    "totalPages": 7
  }
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Query Parameters

​
limit
number
default:10

Items per page

Required range: 1 <= x <= 100
Example:

10

​
page
number
default:1

Page number

Required range: x >= 1
Example:

1

​
status
enum<string>

Support case status.

Available options:
OPEN,
WAITING_CUSTOMER,
WAITING_SUPPORT,
RESOLVED,
CLOSED,
CANCELED
​
priority
enum<string>

Priority.

Available options:
LOW,
MEDIUM,
HIGH,
URGENT
​
assignedToUserId
string<uuid>

Assigned user identifier.

​
sortBy
enum<string>
default:createdAt

Field to sort by

Available options:
createdAt,
updatedAt,
priority
Example:

"createdAt"

​
sortOrder
enum<string>
default:desc

Sort order

Available options:
asc,
desc
Example:

"desc"

​
fields
string

Comma-separated list of fields to include in the response. Supports dot notation for nested projection (e.g. id,name,user.email,trips.route.id). Unknown fields are silently dropped.

Response

OK

​
data
object[]
required
​
meta
object
required

Pagination metadata