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GET
/
api
/
v1
/
ops
/
support-cases
/
{supportCaseId}
/
satisfaction-rating
Get Support Case Satisfaction Rating
curl --request GET \
  --url https://api.example.com/api/v1/ops/support-cases/{supportCaseId}/satisfaction-rating \
  --header 'Authorization: Bearer <token>'
{
  "supportCaseSatisfactionRatingId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "supportCaseId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "customerId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "ratedByUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "rating": 123,
  "comment": "<string>",
  "createdAt": "2023-11-07T05:31:56Z",
  "updatedAt": "2023-11-07T05:31:56Z"
}

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

supportCaseId
string<uuid>
required

Support case identifier

Example:

"0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a"

Query Parameters

fields
string

Comma-separated list of fields to include in the response. Supports dot notation for nested projection (e.g. id,name,user.email,trips.route.id). Unknown fields are silently dropped.

Response

OK

Avaliação do atendimento após resolução de um chamado

supportCaseSatisfactionRatingId
string<uuid>
required

Identificador único

supportCaseId
string<uuid>
required

Referência ao chamado avaliado

customerId
string<uuid> | null
required

Cliente que avaliou, quando aplicável

ratedByUserId
string<uuid>
required

Usuário que enviou a avaliação

rating
integer
required

Nota do atendimento

comment
string | null
required

Comentário opcional

createdAt
string<date-time>
required

Data de criação

updatedAt
string<date-time>
required

Data da última atualização