List Support Cases
curl --request GET \
--url https://api.example.com/api/v1/ops/support-cases \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.example.com/api/v1/ops/support-cases"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.example.com/api/v1/ops/support-cases', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.example.com/api/v1/ops/support-cases",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.example.com/api/v1/ops/support-cases"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.example.com/api/v1/ops/support-cases")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.example.com/api/v1/ops/support-cases")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"supportCaseId": "0197f150-40d6-7c1a-bdf2-c5884e07d401",
"openedByUserId": "0197a7f6-2c4d-74ae-b89b-9d36d9c341f2",
"code": "SUP-20260710-0001",
"scopeType": "CUSTOMER",
"priority": "MEDIUM",
"subject": "Problema na viagem",
"description": "Preciso de ajuda com minha viagem.",
"status": "OPEN",
"createdAt": "2026-07-10T12:00:00.000Z",
"updatedAt": "2026-07-10T12:00:00.000Z",
"customerId": null,
"organizationId": null,
"companyId": null,
"cooperativeId": null,
"transportOperatorId": null,
"assignedToUserId": null,
"categoryId": null,
"relatedOrderId": null,
"relatedTripReviewId": null,
"relatedSalesTicketId": null,
"relatedTripId": null,
"resolvedAt": null,
"closedAt": null,
"deletedAt": null
}
],
"meta": {
"limit": 10,
"page": 1,
"totalItems": 100,
"totalPages": 10
}
}{
"errors": [
{
"message": "required",
"path": "name"
}
],
"message": "Bad Request Error",
"statusCode": 400
}{
"message": "Missing or invalid access token",
"statusCode": 401
}{
"message": "Insufficient permissions",
"statusCode": 403
}{
"message": "Internal Server Error",
"statusCode": 500
}Support Case
List Support Cases
Lists support cases.
GET
/
api
/
v1
/
ops
/
support-cases
List Support Cases
curl --request GET \
--url https://api.example.com/api/v1/ops/support-cases \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.example.com/api/v1/ops/support-cases"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.example.com/api/v1/ops/support-cases', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.example.com/api/v1/ops/support-cases",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.example.com/api/v1/ops/support-cases"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.example.com/api/v1/ops/support-cases")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.example.com/api/v1/ops/support-cases")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"supportCaseId": "0197f150-40d6-7c1a-bdf2-c5884e07d401",
"openedByUserId": "0197a7f6-2c4d-74ae-b89b-9d36d9c341f2",
"code": "SUP-20260710-0001",
"scopeType": "CUSTOMER",
"priority": "MEDIUM",
"subject": "Problema na viagem",
"description": "Preciso de ajuda com minha viagem.",
"status": "OPEN",
"createdAt": "2026-07-10T12:00:00.000Z",
"updatedAt": "2026-07-10T12:00:00.000Z",
"customerId": null,
"organizationId": null,
"companyId": null,
"cooperativeId": null,
"transportOperatorId": null,
"assignedToUserId": null,
"categoryId": null,
"relatedOrderId": null,
"relatedTripReviewId": null,
"relatedSalesTicketId": null,
"relatedTripId": null,
"resolvedAt": null,
"closedAt": null,
"deletedAt": null
}
],
"meta": {
"limit": 10,
"page": 1,
"totalItems": 100,
"totalPages": 10
}
}{
"errors": [
{
"message": "required",
"path": "name"
}
],
"message": "Bad Request Error",
"statusCode": 400
}{
"message": "Missing or invalid access token",
"statusCode": 401
}{
"message": "Insufficient permissions",
"statusCode": 403
}{
"message": "Internal Server Error",
"statusCode": 500
}Authorizations
bearerbearer
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Query Parameters
Items per page
Example:
10
Page number
Example:
1
Assigned user identifier
Example:
"0197a805-0910-7eb2-bae7-90a13df2a9b2"
Support case priority
Available options:
LOW, MEDIUM, HIGH, URGENT Example:
"MEDIUM"
Support case status
Available options:
OPEN, WAITING_CUSTOMER, WAITING_SUPPORT, RESOLVED, CLOSED, CANCELED Example:
"OPEN"
Field to sort by
Available options:
createdAt, updatedAt, priority Example:
"createdAt"
Sort order
Available options:
asc, desc Example:
"desc"
Comma-separated list of fields to include in the response. Supports dot notation for nested projection (e.g. id,name,user.email,trips.route.id). Unknown fields are silently dropped.