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GET
/
api
/
v1
/
customer
/
support-cases
List Support Cases
curl --request GET \
  --url https://api.example.com/api/v1/customer/support-cases
{
  "data": [
    {
      "supportCaseId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "customerId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "organizationId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "companyId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "cooperativeId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "openedByUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "assignedToUserId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "categoryId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "relatedOrderId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "relatedTripReviewId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "relatedSalesTicketId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "relatedTripId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "code": "<string>",
      "subject": "<string>",
      "description": "<string>",
      "resolvedAt": "2023-11-07T05:31:56Z",
      "closedAt": "2023-11-07T05:31:56Z",
      "createdAt": "2023-11-07T05:31:56Z",
      "updatedAt": "2023-11-07T05:31:56Z",
      "deletedAt": "2023-11-07T05:31:56Z"
    }
  ],
  "meta": {
    "limit": 10,
    "page": 1,
    "totalItems": 142,
    "totalPages": 15
  }
}

Query Parameters

limit
number
default:10

Items per page.

Required range: 1 <= x <= 100
page
number
default:1

Page number.

Required range: x >= 1
status
enum<string>

Support case status.

Available options:
OPEN,
WAITING_CUSTOMER,
WAITING_SUPPORT,
RESOLVED,
CLOSED,
CANCELED
priority
enum<string>

Support case priority.

Available options:
LOW,
MEDIUM,
HIGH,
URGENT
createdAt
string

Created date range.

sortBy
enum<string>
default:createdAt

Field to sort by.

Available options:
createdAt,
updatedAt,
priority
sortOrder
enum<string>
default:desc

Sort direction.

Available options:
asc,
desc
fields
string

Comma-separated list of fields to include in the response. Supports dot notation.

Response

OK

data
object[]
required
meta
object
required

Page-based pagination metadata.