Cancel Order
curl --request POST \
--url https://api.example.com/api/v1/ops/orders/{orderId}/cancel \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.example.com/api/v1/ops/orders/{orderId}/cancel"
headers = {"Authorization": "Bearer <token>"}
response = requests.post(url, headers=headers)
print(response.text)const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.example.com/api/v1/ops/orders/{orderId}/cancel', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.example.com/api/v1/ops/orders/{orderId}/cancel",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.example.com/api/v1/ops/orders/{orderId}/cancel"
req, _ := http.NewRequest("POST", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.example.com/api/v1/ops/orders/{orderId}/cancel")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.example.com/api/v1/ops/orders/{orderId}/cancel")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"orderId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"checkoutId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"customerId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"customer": {
"customerId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"document": null,
"documentType": null,
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"user": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
}
},
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
},
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"cooperative": {
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
}
},
"soldById": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3d",
"soldBy": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
},
"externalProvider": "mock",
"externalProviderId": "or_a1b2c3d4",
"type": "ONLINE",
"code": "ORD-20260412-A1B2",
"baseAmount": 15000,
"discountAmount": 0,
"creditAmount": 0,
"paidAmount": 15000,
"amount": 15000,
"status": "PENDING",
"tickets": [
{
"ticketId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"orderId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3b",
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3b",
"cooperative": {
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
}
},
"transportOperatorId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3b",
"transportOperator": {
"document": "12345678000190",
"documentType": "CNPJ",
"legalName": "Joao Silva Transportes Ltda",
"transportOperatorId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"tradeName": "Silva Transportes"
},
"tripId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"tripItineraryId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3d",
"seatId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3e",
"seatTypeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3f",
"passengerId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f40",
"seatPrice": 5000,
"tripItineraryPrice": 3000,
"baseAmount": 8000,
"benefitDiscountAmount": 0,
"discountAmount": 0,
"creditAmount": 0,
"paidAmount": 8000,
"price": 8000,
"qrCode": "TKT-20260412-A1B2C3",
"code": "BIL-A1B2C3",
"snapshot": {
"trip": {
"departureAt": "2026-04-15T10:00:00.000Z",
"estimatedArrivalAt": "2026-04-15T18:00:00.000Z"
},
"itinerary": {
"fromStop": {
"name": "Terminal Tietê",
"stopOrder": 1,
"arrivalAt": "2026-04-15T10:00:00.000Z",
"departureAt": "2026-04-15T10:15:00.000Z"
},
"toStop": {
"name": "Terminal Tietê",
"stopOrder": 1,
"arrivalAt": "2026-04-15T10:00:00.000Z",
"departureAt": "2026-04-15T10:15:00.000Z"
}
},
"seat": {
"label": "5A",
"floor": "FIRST",
"row": 5,
"column": "A",
"side": "LEFT"
},
"seatType": {
"name": "Convencional",
"color": "#3b82f6"
},
"passenger": {
"name": "Maria Silva",
"document": "36641876870",
"documentType": "CPF",
"birthDate": "1990-01-01"
}
},
"status": "VALID",
"trip": {
"status": "SCHEDULED",
"tripId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"departureAt": "2026-01-01T00:00:00.000Z",
"estimatedArrivalAt": "2026-01-01T00:00:00.000Z"
},
"boardedAt": "2026-01-01T00:00:00.000Z",
"issuedAt": "2026-01-01T00:00:00.000Z",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"passengerBenefitRequestId": null,
"benefitDocumentValidationId": null,
"createdBy": null,
"updatedBy": null
}
],
"payment": {
"paymentId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"orderId": null,
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
},
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"cooperative": {
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
}
},
"externalProvider": "mock",
"externalProviderId": "pay_a1b2c3d4",
"externalOrderId": "order_a1b2c3d4",
"method": "PIX",
"channel": "ONLINE",
"amount": 15000,
"status": "PENDING",
"issuedAt": "2026-01-01T00:00:00.000Z",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"cashSettlementId": null,
"description": "Order payment",
"card": {},
"pix": {},
"canceledBy": null,
"createdBy": null,
"updatedBy": null,
"dueDate": "2026-01-15T00:00:00.000Z",
"paidAt": "2026-01-01T00:00:00.000Z",
"overdueAt": "2026-01-20T00:00:00.000Z",
"canceledAt": "2026-01-10T00:00:00.000Z"
},
"reviews": [
{
"tripReviewId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"tripId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"orderId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"customerId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3b",
"customer": {
"customerId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"document": null,
"documentType": null,
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"user": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
}
},
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3e",
"cooperative": {
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
}
},
"transportOperatorId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3e",
"transportOperator": {
"document": "12345678000190",
"documentType": "CNPJ",
"legalName": "Joao Silva Transportes Ltda",
"transportOperatorId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"tradeName": "Silva Transportes"
},
"driverId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3d",
"driver": {
"driverId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"user": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
}
},
"overallRating": 5,
"driverRating": 5,
"transportOperatorRating": 4,
"moderationStatus": "VISIBLE",
"trip": {
"status": "SCHEDULED",
"tripId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"departureAt": "2026-01-01T00:00:00.000Z",
"estimatedArrivalAt": "2026-01-01T00:00:00.000Z"
},
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"driverComment": "Motorista atencioso e pontual",
"transportOperatorComment": "Viagem confortável",
"vehicleRating": 4,
"overallComment": "Experiência geral muito boa",
"cooperativeResponseMessage": "Obrigado pelo feedback",
"respondedByCooperativeId": null,
"respondedByCooperative": {
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
}
},
"respondedByUserId": null,
"respondedByUser": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
},
"moderationReason": null,
"moderatedByUserId": null,
"moderatedByUser": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
},
"createdBy": null,
"updatedBy": null,
"respondedAt": null,
"moderatedAt": null
}
],
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"createdBy": null,
"updatedBy": null
}{
"errors": [
{
"message": "required",
"path": "name"
}
],
"message": "Bad Request Error",
"statusCode": 400
}{
"message": "Missing or invalid access token",
"statusCode": 401
}{
"message": "Insufficient permissions",
"statusCode": 403
}{
"message": "Internal Server Error",
"statusCode": 500
}Order
Cancel Order
Cancels an order.
POST
/
api
/
v1
/
ops
/
orders
/
{orderId}
/
cancel
Cancel Order
curl --request POST \
--url https://api.example.com/api/v1/ops/orders/{orderId}/cancel \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.example.com/api/v1/ops/orders/{orderId}/cancel"
headers = {"Authorization": "Bearer <token>"}
response = requests.post(url, headers=headers)
print(response.text)const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.example.com/api/v1/ops/orders/{orderId}/cancel', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.example.com/api/v1/ops/orders/{orderId}/cancel",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.example.com/api/v1/ops/orders/{orderId}/cancel"
req, _ := http.NewRequest("POST", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.example.com/api/v1/ops/orders/{orderId}/cancel")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.example.com/api/v1/ops/orders/{orderId}/cancel")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"orderId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"checkoutId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"customerId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"customer": {
"customerId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"document": null,
"documentType": null,
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"user": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
}
},
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
},
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"cooperative": {
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
}
},
"soldById": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3d",
"soldBy": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
},
"externalProvider": "mock",
"externalProviderId": "or_a1b2c3d4",
"type": "ONLINE",
"code": "ORD-20260412-A1B2",
"baseAmount": 15000,
"discountAmount": 0,
"creditAmount": 0,
"paidAmount": 15000,
"amount": 15000,
"status": "PENDING",
"tickets": [
{
"ticketId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"orderId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3b",
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3b",
"cooperative": {
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
}
},
"transportOperatorId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3b",
"transportOperator": {
"document": "12345678000190",
"documentType": "CNPJ",
"legalName": "Joao Silva Transportes Ltda",
"transportOperatorId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"tradeName": "Silva Transportes"
},
"tripId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"tripItineraryId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3d",
"seatId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3e",
"seatTypeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3f",
"passengerId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f40",
"seatPrice": 5000,
"tripItineraryPrice": 3000,
"baseAmount": 8000,
"benefitDiscountAmount": 0,
"discountAmount": 0,
"creditAmount": 0,
"paidAmount": 8000,
"price": 8000,
"qrCode": "TKT-20260412-A1B2C3",
"code": "BIL-A1B2C3",
"snapshot": {
"trip": {
"departureAt": "2026-04-15T10:00:00.000Z",
"estimatedArrivalAt": "2026-04-15T18:00:00.000Z"
},
"itinerary": {
"fromStop": {
"name": "Terminal Tietê",
"stopOrder": 1,
"arrivalAt": "2026-04-15T10:00:00.000Z",
"departureAt": "2026-04-15T10:15:00.000Z"
},
"toStop": {
"name": "Terminal Tietê",
"stopOrder": 1,
"arrivalAt": "2026-04-15T10:00:00.000Z",
"departureAt": "2026-04-15T10:15:00.000Z"
}
},
"seat": {
"label": "5A",
"floor": "FIRST",
"row": 5,
"column": "A",
"side": "LEFT"
},
"seatType": {
"name": "Convencional",
"color": "#3b82f6"
},
"passenger": {
"name": "Maria Silva",
"document": "36641876870",
"documentType": "CPF",
"birthDate": "1990-01-01"
}
},
"status": "VALID",
"trip": {
"status": "SCHEDULED",
"tripId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"departureAt": "2026-01-01T00:00:00.000Z",
"estimatedArrivalAt": "2026-01-01T00:00:00.000Z"
},
"boardedAt": "2026-01-01T00:00:00.000Z",
"issuedAt": "2026-01-01T00:00:00.000Z",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"passengerBenefitRequestId": null,
"benefitDocumentValidationId": null,
"createdBy": null,
"updatedBy": null
}
],
"payment": {
"paymentId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"orderId": null,
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
},
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"cooperative": {
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
}
},
"externalProvider": "mock",
"externalProviderId": "pay_a1b2c3d4",
"externalOrderId": "order_a1b2c3d4",
"method": "PIX",
"channel": "ONLINE",
"amount": 15000,
"status": "PENDING",
"issuedAt": "2026-01-01T00:00:00.000Z",
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"cashSettlementId": null,
"description": "Order payment",
"card": {},
"pix": {},
"canceledBy": null,
"createdBy": null,
"updatedBy": null,
"dueDate": "2026-01-15T00:00:00.000Z",
"paidAt": "2026-01-01T00:00:00.000Z",
"overdueAt": "2026-01-20T00:00:00.000Z",
"canceledAt": "2026-01-10T00:00:00.000Z"
},
"reviews": [
{
"tripReviewId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"tripId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"orderId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c",
"customerId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3b",
"customer": {
"customerId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"document": null,
"documentType": null,
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"user": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
}
},
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3e",
"cooperative": {
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
}
},
"transportOperatorId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3e",
"transportOperator": {
"document": "12345678000190",
"documentType": "CNPJ",
"legalName": "Joao Silva Transportes Ltda",
"transportOperatorId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"tradeName": "Silva Transportes"
},
"driverId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3d",
"driver": {
"driverId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"user": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
}
},
"overallRating": 5,
"driverRating": 5,
"transportOperatorRating": 4,
"moderationStatus": "VISIBLE",
"trip": {
"status": "SCHEDULED",
"tripId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"departureAt": "2026-01-01T00:00:00.000Z",
"estimatedArrivalAt": "2026-01-01T00:00:00.000Z"
},
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"driverComment": "Motorista atencioso e pontual",
"transportOperatorComment": "Viagem confortável",
"vehicleRating": 4,
"overallComment": "Experiência geral muito boa",
"cooperativeResponseMessage": "Obrigado pelo feedback",
"respondedByCooperativeId": null,
"respondedByCooperative": {
"cooperativeId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"organization": {
"document": "45.723.174/0001-10",
"documentType": "CNPJ",
"name": "Cooperativa Metropolitana",
"organizationId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"type": "COOPERATIVE",
"email": "contato@estrela.com",
"legalName": "Cooperativa Metropolitana de Transporte Ltda.",
"logo": "organizations/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/logo/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"tradeName": "Metropolitana"
}
},
"respondedByUserId": null,
"respondedByUser": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
},
"moderationReason": null,
"moderatedByUserId": null,
"moderatedByUser": {
"name": "Maria Silva",
"phoneDdi": "55",
"phoneIso": "BR",
"phoneNumber": "99999999999",
"userId": "0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a",
"avatar": "users/0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a/avatar/0195e7b2-4a3c-7d3e-9f4a-2c6b8d0e1f3b.png",
"email": "maria@example.com"
},
"createdBy": null,
"updatedBy": null,
"respondedAt": null,
"moderatedAt": null
}
],
"createdAt": "2026-01-01T00:00:00.000Z",
"updatedAt": "2026-01-01T00:00:00.000Z",
"createdBy": null,
"updatedBy": null
}{
"errors": [
{
"message": "required",
"path": "name"
}
],
"message": "Bad Request Error",
"statusCode": 400
}{
"message": "Missing or invalid access token",
"statusCode": 401
}{
"message": "Insufficient permissions",
"statusCode": 403
}{
"message": "Internal Server Error",
"statusCode": 500
}Authorizations
bearerbearer
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
Order identifier
Example:
"0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a"
Query Parameters
Comma-separated list of fields to include in the response. Supports dot notation for nested projection (e.g. id,name,user.email,trips.route.id). Unknown fields are silently dropped.
Response
OK
Order
Order identifier
Example:
"0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a"
Checkout identifier
Example:
"0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3a"
Customer identifier
Example:
"0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c"
Customer identity
Show child attributes
Show child attributes
Organization identifier
Example:
"0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c"
Organization identity
Show child attributes
Show child attributes
Cooperative identifier
Example:
"0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3c"
Cooperative identity
Show child attributes
Show child attributes
Seller user identifier
Example:
"0195e7a1-8b5c-7d3e-9f4a-2c6b8d0e1f3d"
User identity
Show child attributes
Show child attributes
External provider name
Example:
"mock"
External provider order identifier
Example:
"or_a1b2c3d4"
Order type
Available options:
ONLINE, POS, DRIVER_APP Example:
"ONLINE"
Readable order code
Example:
"ORD-20260412-A1B2"
Base amount in cents
Example:
15000
Discount amount in cents
Example:
0
Credit amount in cents
Example:
0
Paid amount in cents
Example:
15000
Commercial amount in cents
Example:
15000
Order status
Available options:
PENDING, PAID, PAYMENT_FAILED, CANCELED Example:
"PENDING"
Order tickets
Show child attributes
Show child attributes
Order payment
Show child attributes
Show child attributes
Trip reviews
Show child attributes
Show child attributes
Created at
Example:
"2026-01-01T00:00:00.000Z"
Updated at
Example:
"2026-01-01T00:00:00.000Z"
Created by
Example:
null
Updated by
Example:
null