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GET
/
api
/
v1
/
customer
/
support-cases
List Support Cases
curl --request GET \
  --url https://api.example.com/api/v1/customer/support-cases \
  --header 'Authorization: Bearer <token>'
import requests

url = "https://api.example.com/api/v1/customer/support-cases"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://api.example.com/api/v1/customer/support-cases', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));
<?php

$curl = curl_init();

curl_setopt_array($curl, [
CURLOPT_URL => "https://api.example.com/api/v1/customer/support-cases",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}
package main

import (
"fmt"
"net/http"
"io"
)

func main() {

url := "https://api.example.com/api/v1/customer/support-cases"

req, _ := http.NewRequest("GET", url, nil)

req.Header.Add("Authorization", "Bearer <token>")

res, _ := http.DefaultClient.Do(req)

defer res.Body.Close()
body, _ := io.ReadAll(res.Body)

fmt.Println(string(body))

}
HttpResponse<String> response = Unirest.get("https://api.example.com/api/v1/customer/support-cases")
.header("Authorization", "Bearer <token>")
.asString();
require 'uri'
require 'net/http'

url = URI("https://api.example.com/api/v1/customer/support-cases")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body
{
  "data": [
    {
      "supportCaseId": "0197f150-40d6-7c1a-bdf2-c5884e07d401",
      "openedByUserId": "0197a7f6-2c4d-74ae-b89b-9d36d9c341f2",
      "code": "SUP-20260710-0001",
      "scopeType": "CUSTOMER",
      "priority": "MEDIUM",
      "subject": "Problema na viagem",
      "description": "Preciso de ajuda com minha viagem.",
      "status": "OPEN",
      "createdAt": "2026-07-10T12:00:00.000Z",
      "updatedAt": "2026-07-10T12:00:00.000Z",
      "customerId": null,
      "organizationId": null,
      "companyId": null,
      "cooperativeId": null,
      "transportOperatorId": null,
      "assignedToUserId": null,
      "categoryId": null,
      "relatedOrderId": null,
      "relatedTripReviewId": null,
      "relatedSalesTicketId": null,
      "relatedTripId": null,
      "resolvedAt": null,
      "closedAt": null,
      "deletedAt": null
    }
  ],
  "meta": {
    "limit": 10,
    "page": 1,
    "totalItems": 100,
    "totalPages": 10
  }
}
{
"errors": [
{
"message": "required",
"path": "name"
}
],
"message": "Bad Request Error",
"statusCode": 400
}
{
"message": "Missing or invalid access token",
"statusCode": 401
}
{
"message": "Internal Server Error",
"statusCode": 500
}

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Query Parameters

limit
number
default:10

Items per page

Example:

10

page
number
default:1

Page number

Example:

1

createdAt
string

Created at range

Example:

">=2024-01-01;<=2024-12-31"

priority
enum<string>

Support case priority

Available options:
LOW,
MEDIUM,
HIGH,
URGENT
Example:

"MEDIUM"

status
enum<string>

Support case status

Available options:
OPEN,
WAITING_CUSTOMER,
WAITING_SUPPORT,
RESOLVED,
CLOSED,
CANCELED
Example:

"OPEN"

sortBy
enum<string>
default:createdAt

Field to sort by

Available options:
createdAt,
updatedAt,
priority
Example:

"createdAt"

sortOrder
enum<string>
default:desc

Sort order

Available options:
asc,
desc
Example:

"desc"

fields
string

Comma-separated list of fields to include in the response. Supports dot notation for nested projection (e.g. id,name,user.email,trips.route.id). Unknown fields are silently dropped.

Response

OK

Support case page

data
object[]
required
meta
object
required