> ## Documentation Index > Fetch the complete documentation index at: https://docs.devmob.app.br/llms.txt > Use this file to discover all available pages before exploring further. # List Support Cases > Lists support cases. ## OpenAPI ````yaml /api-reference/customer/openapi.json get /api/v1/customer/support-cases openapi: 3.0.0 info: title: OABUS Customer API description: OABUS API version: '1.0' contact: {} servers: [] security: [] tags: [] paths: /api/v1/customer/support-cases: get: tags: - Support Case summary: List Support Cases description: Lists support cases. operationId: listSupportCases parameters: - name: limit required: false in: query schema: default: 10 description: Items per page example: 10 type: number - name: page required: false in: query schema: default: 1 description: Page number example: 1 type: number - name: createdAt required: false in: query schema: description: Created at range example: '>=2024-01-01;<=2024-12-31' type: string - name: priority required: false in: query schema: type: string enum: - LOW - MEDIUM - HIGH - URGENT description: Support case priority example: MEDIUM - name: status required: false in: query schema: type: string enum: - OPEN - WAITING_CUSTOMER - WAITING_SUPPORT - RESOLVED - CLOSED - CANCELED description: Support case status example: OPEN - name: sortBy required: false in: query schema: default: createdAt description: Field to sort by example: createdAt type: string enum: - createdAt - updatedAt - priority - name: sortOrder required: false in: query schema: default: desc description: Sort order example: desc type: string enum: - asc - desc - name: fields required: false in: query description: >- Comma-separated list of fields to include in the response. Supports dot notation for nested projection (e.g. `id,name,user.email,trips.route.id`). Unknown fields are silently dropped. schema: type: string responses: '200': $ref: '#/components/responses/ListSupportCases200Response' '400': $ref: '#/components/responses/ListSupportCases400Response' '401': $ref: '#/components/responses/ListSupportCases401Response' '500': $ref: '#/components/responses/ListSupportCases500Response' security: - bearer: [] components: responses: ListSupportCases200Response: content: application/json: schema: type: object properties: data: type: array items: type: object properties: supportCaseId: type: string format: uuid description: Support case identifier example: 0197f150-40d6-7c1a-bdf2-c5884e07d401 customerId: description: Customer identifier example: null nullable: true type: string format: uuid organizationId: description: Organization identifier example: null nullable: true type: string format: uuid companyId: description: Company identifier example: null nullable: true type: string format: uuid cooperativeId: description: Cooperative identifier example: null nullable: true type: string format: uuid transportOperatorId: description: Transport operator identifier example: null nullable: true type: string format: uuid openedByUserId: type: string format: uuid description: Opening user identifier example: 0197a7f6-2c4d-74ae-b89b-9d36d9c341f2 assignedToUserId: description: Assigned user identifier example: null nullable: true type: string format: uuid categoryId: description: Category identifier example: null nullable: true type: string format: uuid relatedOrderId: description: Related order identifier example: null nullable: true type: string format: uuid relatedTripReviewId: description: Related trip review identifier example: null nullable: true type: string format: uuid relatedSalesTicketId: description: Related ticket identifier example: null nullable: true type: string format: uuid relatedTripId: description: Related trip identifier example: null nullable: true type: string format: uuid code: type: string maxLength: 40 description: Support case code example: SUP-20260710-0001 scopeType: type: string enum: - CUSTOMER - COMPANY - COOPERATIVE - TRANSPORT_OPERATOR - BKO description: Support case scope example: CUSTOMER priority: type: string enum: - LOW - MEDIUM - HIGH - URGENT description: Support case priority example: MEDIUM subject: type: string maxLength: 160 description: Support case subject example: Problema na viagem description: type: string maxLength: 5000 description: Initial description example: Preciso de ajuda com minha viagem. status: type: string enum: - OPEN - WAITING_CUSTOMER - WAITING_SUPPORT - RESOLVED - CLOSED - CANCELED description: Support case status example: OPEN resolvedAt: description: Resolved at example: null nullable: true type: string format: date-time closedAt: description: Closed at example: null nullable: true type: string format: date-time createdAt: type: string format: date-time description: Created at example: '2026-07-10T12:00:00.000Z' updatedAt: type: string format: date-time description: Updated at example: '2026-07-10T12:00:00.000Z' deletedAt: description: Deleted at example: null nullable: true type: string format: date-time required: - supportCaseId - openedByUserId - code - scopeType - priority - subject - description - status - createdAt - updatedAt additionalProperties: false description: Support case meta: type: object properties: limit: type: number description: Items per page example: 10 page: type: number description: Current page example: 1 totalItems: type: number description: Total items example: 100 totalPages: type: number description: Total pages example: 10 required: - limit - page - totalItems - totalPages additionalProperties: false required: - data - meta additionalProperties: false description: Support case page description: OK ListSupportCases400Response: content: application/json: example: errors: - message: required path: name message: Bad Request Error statusCode: 400 schema: properties: message: type: string statusCode: enum: - 400 type: number errors: items: properties: message: type: string path: type: string required: - message - path type: object type: array required: - message - statusCode type: object description: Bad Request Error ListSupportCases401Response: content: application/json: example: message: Missing or invalid access token statusCode: 401 schema: properties: message: type: string statusCode: enum: - 401 type: number required: - message - statusCode type: object description: Unauthorized ListSupportCases500Response: content: application/json: example: message: Internal Server Error statusCode: 500 schema: properties: message: type: string statusCode: enum: - 500 type: number required: - message - statusCode type: object description: Internal Server Error securitySchemes: bearer: scheme: bearer bearerFormat: JWT type: http ````